OUR GUARANTEE
  • We guarantee to fill your order quickly, efficiently, accurately and to keep you informed as to its progress.
  • If we make a mistake packing your order, or if the description is materially different than the item you receive, please contact us and we will fix the problem at no additional cost to you. (This offer applies only to our errors. If ¬†you do not like the bag, you are responsible for the return shipping, as outlined by our refund policy).
  • We guarantee to respond quickly (usually within one business day) to any inquiries or customer services issues, and to deal with you honestly and fairly, in accordance with our policies.
  • Our dedicated customer service staff will available to assist you with your order, answer any questions and facilitate returns and exchanges.